fbaje Terms & Conditions
Please read all the terms carefully before using this platform. These terms form the basis of the agreement between you and fbaje.
Table of Contents
General Terms & Applicability
fbaje ("Platform", "we", "our") is an online gaming service operated for Bangladeshi players. These Terms are available in both English and Bengali; in the event of a dispute, the Bengali version shall prevail.
These Terms apply to the fbaje website, mobile version, and all associated services. By accessing the platform, you acknowledge that you have read these Terms in full and agree to comply with them.
1.1 Nature of the Service
fbaje is an entertainment gaming platform. All games, sports betting, and casino services available on the platform are intended for adults only. fbaje reserves the right to modify, suspend, or discontinue any service at any time and for any reason.
1.2 Completeness of Terms
These Terms must be read together with fbaje's Privacy Policy, Responsible Gaming Policy, and any applicable promotional terms. Those documents form an integral part of these Terms.
Account Opening & Registration
To play games or place bets at fbaje, you must have an active account. Each person may open only one account.
2.1 Accuracy of Registration Information
All information provided when opening an account must be completely truthful, accurate, and up to date. Providing incorrect or false information may result in the immediate closure of your account and the forfeiture of any funds held. fbaje may request additional documents for identity verification at any time.
2.2 Single Account Policy
Multiple accounts held by the same person are strictly prohibited. If more than one account is found under the same IP address, device, payment method, or household member, they will be considered duplicates and all related accounts will be closed.
2.3 Password & Account Security
It is your responsibility to keep your account login details completely confidential. If you suspect any unauthorised access to your account, contact fbaje support immediately. You are responsible for all activity carried out from your account.
Age & Eligibility Requirements
To register at fbaje and use the service, the following conditions must be met:
- You must be at least 21 years of age.
- You must be located in Bangladesh or in a country where online gaming is not prohibited.
- You are participating on this platform voluntarily and knowingly.
- You are playing for personal entertainment, not as a source of professional income.
- You are using your own funds and are not playing on behalf of anyone else.
fbaje may request a national ID card, passport, or other government-issued document at any time for age verification. Failure to verify age will result in immediate account closure.
Deposits & Withdrawals
fbaje processes all financial transactions in Bangladeshi Taka (৳ / BDT). We support the following payment methods:
- Mobile Banking: bKash, Nagad, Rocket, Upay
- Bank Transfer: Major Bangladeshi banks (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank)
4.1 Minimum Limits
- Minimum deposit amount: ৳500 (all methods)
- Minimum withdrawal amount: ৳500
4.2 Withdrawal Timeframe
Approved withdrawal requests are generally processed within 5 to 30 minutes. However, this time may increase if additional verification is required.
4.3 Fraudulent Transactions
fbaje reserves the right to suspend or cancel any transaction in the event of suspicious or fraudulent activity. All deposits and withdrawals are processed through secure SSL encryption.
4.4 Ownership of Deposits
Funds deposited into your account must come from a payment method registered in your own name. Third-party payments are not accepted, and if detected, the account will be closed.
Bonuses & Promotional Offers
fbaje offers various types of bonuses and promotional offers. Each offer has its own specific terms, which must be read alongside this section.
5.1 Welcome Bonus
New players receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000.
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 10x, calculated on the bonus amount only. For example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before any bonus winnings can be withdrawn. Bonus funds cannot be withdrawn without meeting the wagering requirement.
5.3 General Bonus Terms
- Each player may use each offer only once.
- Bonus funds cannot be withdrawn directly; they may only be used for placing bets.
- Multiple bonuses cannot be used simultaneously unless explicitly permitted.
- fbaje reserves the right to modify or cancel promotional offers at any time.
- Account verification must be complete before bonus benefits can be claimed.
5.4 VIP Program
fbaje's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. You can advance to higher tiers through regular play. Each tier offers weekly cashback: up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold, and up to 1.2% at Platinum.
Game & Betting Rules
All games and sports betting available at fbaje are governed by the following rules:
6.1 Game Outcomes
All game outcomes are determined by automated and impartial systems. fbaje adheres to a fair play policy and there is no manipulation of game results. Random Number Generator (RNG) technology is used in all slots and table games.
6.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are clearly displayed within the game. fbaje reserves the right to set or change the betting limits of any account.
6.3 Technical Errors
If a game is left incomplete due to a server outage, internet disconnection, or technical error, the bet for that round may be voided. In such cases, fbaje will make a decision at its sole discretion, and that decision shall be considered final.
6.4 Prohibited Activities
- Using any automated betting software or bots.
- Exploiting game vulnerabilities or bugs.
- Any attempt to influence game outcomes.
- Colluding with other players to gain an advantage.
Account Closure & Bans
fbaje reserves the right to close or suspend an account without prior notice in the following circumstances:
- Violation of any clause of these Terms.
- Providing false or misleading information.
- Suspicion of money laundering or fraud.
- Operating multiple accounts.
- Misuse of bonuses.
- Unlawful activity.
7.1 Voluntary Account Closure
You may request to close your account at any time through the support team. You will be given the opportunity to withdraw any valid balance before the account is closed.
7.2 Consequences of a Ban
If an account is closed due to a breach of terms, any earned bonuses and bonus-related winnings may be forfeited. A decision on whether to return the original deposited funds will be made after fbaje's investigation is complete.
Security & Data Protection
fbaje treats the protection of your personal and financial information as the highest priority. All data is secured using SSL encryption technology.
8.1 Data Collection & Use
Your personal information is used solely to provide the service, verify identity, and fulfil legal obligations. For more details, please read our Privacy Policy.
8.2 Sharing Information with Third Parties
fbaje may share necessary information with trusted third parties for legal compliance, KYC verification, and payment processing. Your information is not shared for any other purpose without your consent.
Responsible Gaming
fbaje regards responsible gaming as a core value. We believe gaming is a form of entertainment and should never be a source of financial hardship.
9.1 Setting Limits
Players can set their own daily, weekly, or monthly deposit and betting limits. These limits can be configured through the support team.
9.2 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can request to voluntarily suspend your use of the platform for a specified period. For more details, please visit our Responsible Gaming page.
9.3 Protection of Minors
If anyone under the age of 21 lives in your household, please use parental control software on your device and keep your account credentials confidential.
Limitation of Liability
To the maximum extent permitted by applicable law, fbaje is not liable for:
- Any direct or indirect loss arising from your gaming activity.
- Loss in games or bets due to internet disconnection.
- Technical failures caused by third parties.
- Issues with your device or software.
10.1 Service Availability
fbaje may temporarily suspend services due to maintenance, upgrades, or unexpected technical issues. During such periods, it may not be possible to process bets or withdrawals.
Dispute Resolution
If a dispute arises between fbaje and any player, the following process will be followed:
11.1 Initial Complaint
Any complaint or dispute must first be submitted to the fbaje support team. Ways to contact support: 24/7 live chat or email — [email protected]. Assistance is available in both Bengali and English.
11.2 Investigation Process
fbaje takes every complaint seriously and will communicate its decision after a fair investigation. During the investigation, the relevant account or transaction may be temporarily suspended.
11.3 Final Decision
The decision of fbaje's investigation committee shall be considered final and binding. In any dispute, fbaje's own logs, server data, and records will be used as evidence.
Changes and Amendments to Terms
fbaje reserves the right to change, amend, or update any part of these terms at any time. Users will be notified of significant changes to the extent reasonably possible.
12.1 Effective Date of Changes
Revised terms will take effect from the date they are published on the website. Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore recommended that you review this page regularly.
12.2 Severability
If any clause of these terms is found to be legally unenforceable, all remaining clauses will continue to be fully effective.
Ready to start playing at fbaje?
Read our terms and conditions to be sure, then enjoy safely. If you need support, we are always here.